FAQs

What separates Bare Bones Broth from all the rest?

Glad you asked! We love this question. The answer is simple, priorities. The bulk of our energy goes into sourcing every ingredient that goes into our broth. We pride ourselves on using bones from animals that were humanely raised on open pastures with clean diets free of antibiotics, hormones and grains. We prioritize this above all else because what goes into the animals body goes into our body. We only use organic vegetables and herbs and our water is filtered, ensuring the final product is as pure and flavorful as it is packed full of vitamins, minerals and gelatin. You can rest assured knowing that our broths are free of gluten, dairy, soy, salt, preservatives, MSG, added flavorings and added colorings. *All of our products are made in a kitchen free of: gluten, dairy and soy.


We are a small passion-driven team who share the same DNA for all things tasty and healthy. We are committed to a journey of innovation and progressive nourishment to change the way the world sees and interacts with food. We love our customers and put them first every time, no questions asked. We've been known to schmooze with customers on the phone for hours about all things food. And we love dogs and all things outdoors.


How is the broth delivered?

For Southern Oregon residents, we offer a local pickup option free of charge.


For all other customers, we offer nationwide delivery via UPS. The broth is shipped frozen inside an insulated liner with dry ice and should be refrigerated or frozen as soon as it’s delivered. Unfortunately, we cannot be responsible for products that spoil after delivery. Since our broth is shipped frozen solid, it should remain in the temperature safe zone (Under 35°F) until it is delivered. Your broth may arrive partially thawed and slushy, this is okay, just be sure to refrigerate or freeze it immediately to prevent further thawing. In the unlikely event that your broth arrives spoiled, please see our return policy here for further instruction.


Where do your ingredients come from?

We firmly believe this to be a very important question to ask when considering what to put in your body. We believe in complete transparency because you shouldn’t have to wonder where your food comes from. We source many of our ingredients from ranches and farms located here in Southern Oregon and when needed, supplement through other quality purveyors. We use only bones from organic pasture-raised animals and only organic vegetables, herbs and spices. Please check out our friends for more information.


How is your broth prepared?

Our broths are slowly simmered for 24-48 hours to extract as much flavor and nutrients as possible. They are then strained and cooled prior to being packaged and frozen for shipment. We use only stainless steel pots and utensils, and we recognize that the possibility of leaching nickel and other elements into our broths is present. We would love to use ceramic or cast iron cookware, but the scale of our production would not be possible as there are currently no purveyors that manufacture ceramic cookware at the commercial level. We are faced with many inefficiencies as a small business and we’re currently working with purveyors and materials experts to come up with a solution.


Where is my order?

Once your order is processed, you will receive a confirmation email from us with your order information and details on what to expect next.


If you selected our free local pickup option, please visit our local pickup page to view our kitchen's pickup hours and contact information.


For all other orders, you will receive a UPS tracking number on Tuesday evening once UPS picks up the shipment from our kitchen. If you never received your order please email us at orders@barebonesbroth.com or call us at 541-816-4101 for further instruction.


How is your broth packaged?

We put 18 fluid ounces of broth in each BPA-free stand-up spouted pouch for maximum freshness and to eliminate spills, leaks, or cracks possible in other, more brittle plastic containers or glass.


How do I thaw my broth?

You have a few options! Run the pouch under some warm water before reheating in a pot on your stove. Or, you can let it thaw out in the refrigerator over night. Additionally, you can reheat your broth directly in the pouch! Do this by placing the pouch in a pot of water over medium heat until heated through, ten minutes or so. We like this option the best because you don’t lose any broth to evaporation! We highly advise against the microwave, as this method can potentially alter or ruin the nutrients you spent good money on (or so we've read).


How do I use my broth?

Let your imagination run wild!; We want you to get the maximum benefit out of your broth, and enjoy it the way you want to enjoy it. You can season it and drink it straight up, make a delicious soup with it, wash your face with it (although we don’t recommend that), or you can visit our blog for delicious recipes and fun ideas! If you enjoy cookbooks then check our epic bone broth cookbook The Bare Bones Broth Cookbook now available from Harper Collins!


How long will my broth last?

Your broth will last 7-10 days in the refrigerator or you can freeze for up to 6 months and unthaw as needed. You can even thaw your broth, fill ice cube trays with it and refreeze to use as needed!


What is the 30 day broth challenge?

What?

We challenge you to consume 8 ounces of bone broth a day for 30 days!

Why?

Broth is considered to be both a food and a medicine! It’s known to heal the skin, gut, GI tract, aid in digestion or help you beat that cold you’ve been suffering from. Because broth is an extract of connective tissue, it is great for ailments affecting, joints, bones, lungs, muscle and blood. Incorporating bone broth into your established eating patterns can yield tremendous medicinal effects. A cup a day keeps the doctor away!

How?

Purchase at least 14 pouches of broth; mix and match as you wish! This will provide you with 30, 8-ounce servings. You can drink it, make a sauce, a soup, gravy, or cook your meat, veggies or grains in it! Bone broth has infinite uses and we encourage you to get creative and make it you own!


Does Bare Bones Broth Co. sponsor events?

We appreciate the consideration, however, we are a small company and our main focus is producing and delivering the best bone broths to our customers every week. If you are interested in an event sponsorship please contact Kate at kate@barebonesbroth.com Please be sure to include any details about the event and what exactly you need from Bare Bones Broth Co.


Does Bare Bones Broth Co. send out samples for reviews?

Thank you for thinking of us, we LOVE it when people want to help us spread the word! We are a young business trying to change the way people view food and appreciate every single person who is willing to get behind what we do. Please give us some good reasons why we should send samples out to you. Those reasons should be as close as possible to this format :   “I have had this blog for xx years/months, and I currently get xxxxx visitors per month who are really focused on healthy eating/cooking/living. I have reviewed products similar to yours and had a click through rate of xx and the conversion rate was xx. I’ve attached a screenshot of Google (or some other reputable) Analytics showing my last month’s traffic and I’ve also attached another Google Analytics screenshot with the click through rate for a review post I did on another company’s products.  Please include anything else you think might be helpful in helping us make a decision to send out samples to you. We look forward to building relationships with supportive and like-minded folks!