Careers

• Sales Operations Manager

  The Sales Operations Manager will act as a key link between Sales, Operations, and cross- functional teams. This role is essential to ensuring seamless execution, strengthening communication, and maintaining well-structured systems and processes as we grow. The ideal candidate is a detail-oriented problem solver who thrives in a fast-paced, growing environment and is equally comfortable in spreadsheets, inventory management and accounting systems, and distributor portals. This role will report into the Operations team while maintaining close alignment with Sales. We are looking for a candidate who exhibits both hustle and attention to detail.

  Key Responsibilities:

  Sales Operations & Account Support

  • Support the Sales team with sample request fulfillment and shipping

  • Monitor and report on weekly inventory and distribution needs, highlighting required

  DC shipments, overstock holds, and allocation or shortage management.

  • Own the order fulfillment process in partnership with Operations, applying account

  priorities and inventory constraints, with Ops approval as needed.

  Operations Support: Order & Customer Management

  • Review and approve incoming orders, coordinating any necessary edits with distributor

  replenishment buyers to ensure accuracy prior to shipment.

  • Monitor retailer and distributor orders and flag issues as needed

  • Communicate order requirements and timing to the operations and production teams

  • Align with the sales team on any changes, constraints, or special requests• Provide timely updates to retailers and distributors regarding order status, delays, or

  substitutions

  • Manage the sales order tracker and track allocations by customer

  • Communicate inventory updates and order statuses across Sales and Ops

  • Communicate outbound service levels to internal teams

  • Monitor shortages and proactively communicate issues with internal and external

  stakeholders

  • Provide data to support the S&OP process

  Distributor & Retailer Support

  • Attend regular distributor calls; track and follow up on action items

  • Assist with compliance-related deduction tracking (e.g., shorts, late shipments) by

  providing BOLs and documentation to support claims.

  • Manage distributor and retailer portals (e.g., UNFI, KeHE, Whole Foods, Ahold) for

  inventory and order management.

  • Serve as a point of contact for distributor communications and requests

  • Maintain and update master specification and pricing matrices based on updates from

  the Operations team.

  • Monitor EDI or portal order transmission and alert the team to any failures

  Cross-Functional & Administrative Support

  • Document internal processes and help identify areas for operational improvement

  • Support ongoing cleanup and organization of shared resources (e.g., forms, trackers,

  folders)

  • Proactively communicate key updates between Sales, Ops, and external partners to

  ensure smooth execution

  Job Requirements:

  2–5 years of experience in Sales Operations, Supply Chain, Account Management, or

  similar roles within a CPG environment

  • Familiarity in order/inventory systems (ERP / IMS + FMS / OMS) and e-commerce

  platforms (Shopify, Amazon)

  • Excellent interpersonal and communication skills, with the ability to collaborate with

  cross-functional teams, suppliers, and customers.

  • Strong business, communication and interpersonal skills

  • Ability to consistently deliver rapid results

  • Nimble and comfortable with change/pivoting

  • High level of attention to detail and high performance standards for self

  • An entrepreneurial/growth mindset

  • Proficient with Excel, Dropbox, Google Sheets, etc.

  • Comfortable working in a hybrid work environment

  • Must reside in the United States, preference given to candidates in San Diego or the Bay

  Area, California.

  Apply Here