Returns. While we do not accept returns for food products, we will issue credit for products that are damaged en route to their destination. To seek credit, please email or call us with the following information:

  • Order number
  • Damaged product item description
  • Condition of damaged product upon arrival
  • Date and time package was received

Thank you for your cooperation and understanding.

We guarantee the quality of all of our products. When you order from Bare Bones, you are assured that our products are of the highest quality. We ask that you notify us of problems within 60 days of the receipt of your order. In no event will any replacement or refund constitute an admission of any kind by Bare Bones. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.