20% off first subscription order + Free shipping on orders over $45

Terms & Conditions

This Agreement (“Agreement”) is an agreement between you and Barebones Ventures LLC, (“Bare Bones”) that states the terms and conditions under which you may use the Site and receive orders from Bare Bones, including processing and delivery of product orders. Your use of the Bare Bones ordering service and the Site constitutes your agreement to the terms and conditions set forth below. If you do not agree with all of the terms and conditions, please do not use the Site or the Bare Bones ordering service.

If you have any questions about this Agreement or the Site please send us an email: hello@barebonesbroth.com


ORDER POLICIES
Placing Orders. Orders may be placed online through our secure website. Please be sure to include your full name, business name (if applicable), phone number, email address, and street address, so that we can contact you with any questions and update you with the shipping and tracking information for your orders.

Process Time. Bare Bones strives to process and ship out orders within one business day of receipt of payment. Fulfillment and shipping times vary based on the size of the order and the distance to the destination.

Subscription orders cannot be cancelled or skipped after they are generated.

Cancellation and Order Change Policy. Once an order has been shipped, no cancellations are possible. Similarly, if you wish to add to your order, Bare Bones reserves the right to treat any additions as a second order incurring additional shipping charges. Subscriptions are a three-order minimum as agreed to by customer before the first shipment. This term is non-negotiable. Subscription orders cannot be cancelled after they are generated.

Returns. While we do not accept returns for food products, we will issue credit for products that are damaged en route to their destination. To seek credit, please email or call us with the following information:

  • Order number
  • Damaged product item description
  • Condition of damaged product upon arrival
  • Date and time package was received

Thank you for your cooperation and understanding.

Product Availability. We produce our broths in small batches while maintaining the highest standards to assure you the highest quality products. If for some reason we are unable to ship all or part of any order, our liability will be limited to those amounts paid under this Agreement.

Flat Rate & Free Shipping. To improve your shopping experience, Bare Bones provides flat rate and free shipping options. Standard shipping is offered at a flat rate of $10 for all orders totaling less than $44.95 (before shipping). On all orders of $44.96 or greater, free standard shipping is provided. While we process and ship out orders within one work day of receipt, we cannot guarantee the timeframe or parcel arrival date for any shipping method.

OTHER TERMS AND CONDITIONS

Product Information. We make every effort to provide you with accurate information that is complete, reliable, current, or error-free. If a product offered by Bare Bones is not as described, your sole remedy is to contact Bare Bones for a refund.

Electronic Communications. By providing your email to Bare Bones, you consent to receive communications from us electronically. Bare Bones may send occasional emails about changes to its services, newsletters or special offers. If you would like to opt-out of receiving such emails please click "unsubscribe" at the bottom of any email from us, or send us an email stating that you do not wish to receive promotional communications. If you do opt-out, you will continue to receive non-promotional communications regarding the status of your orders or your account.

License and Proprietary Rights Copyright and Ownership. All Site content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are the property of, or duly licensed to, Barebones Ventures, LLC. Consent is granted to view, electronically copy, and print in hard copy portions of this Site for the sole purpose of placing an order with Bare Bones for your use. Any other use of materials on this Site, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Bare Bones, is strictly prohibited. You acknowledge that Bare Bones remains the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. Bare Bones reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Bare Bones.

60-DAY SATISFACTION GUARANTEE
We guarantee the quality of all of our products. When you order from Bare Bones, you are assured that our products are of the highest quality. We ask that you notify us of problems within 60 days of the receipt of your order. In no event will any replacement or refund constitute an admission of any kind by Bare Bones. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.